FAQ & Support

Changelog

Recent updates and improvements to Static Forms

This page tracks major updates, new features, and improvements to Static Forms. Check back regularly for the latest updates.

Recent Updates

Latest changes and improvements:

Axiom Map Fields Optimization

IMPROVEMENT

Reduced Axiom logging costs. Form submission logs now use map fields to consolidate request metadata and form field data, reducing the number of unique fields and associated costs.

  • fields.form.fields — Dynamic form data grouped into a single map (~100+ fields → 1)
  • fields.request — Request metadata (referer, host, IP, etc.) grouped into a single map
  • Run bun run scripts/setup-axiom-map-fields.ts after deploy to create map fields in your Axiom dataset

February 11, 2026

Monthly Email Limit Reset Fix

FIX

Fixed automatic monthly email counter reset for all users. Free tier users were not getting their monthly email count reset after 30 days, which could permanently block email sending once the limit was reached.

  • New daily cron job automatically resets email counters when the 30-day billing period elapses
  • Works for all tiers including Free, Pro, and Advanced
  • Serves as a safety net for paid users in case Stripe webhook events are missed

February 10, 2026

Consolidated Branding Settings

NEWPRO

All branding controls in one place! The new Branding settings page combines email branding removal and custom email domain configuration into a single, easy-to-find location.

  • New unified Branding page under Settings
  • Remove email branding and configure custom email domains from one place
  • Existing custom email domain links redirect automatically

February 7, 2026

Remove Email Branding

PRO

Clean, professional notification emails! Pro and Advanced users can now remove Static Forms branding from form submission notification emails for a fully white-labeled experience.

  • Remove header logo, footer, and copyright text from notification emails
  • Default subject line changes from "Static Form - New Form Submission" to "New Form Submission"
  • Opt-in setting available in Branding settings
  • Applies to all child accounts under the parent plan automatically
  • Custom subject lines via form data are unaffected

February 7, 2026

Domain Restriction

NEWPRO

Enhanced security with domain whitelisting! Pro and Advanced users can now restrict form submissions to specific approved domains, preventing unauthorized use of your forms on untrusted websites.

  • Whitelist up to 20 domains per account
  • Automatic subdomain support (e.g., adding "example.com" allows "app.example.com")
  • Optional localhost bypass toggle for local development
  • Independent settings for each child account (not inherited from parent)
  • Clear error messages when submissions are rejected from unauthorized domains
  • Checks Origin and Referer headers automatically

January 6, 2026 • Learn more →

Budget-Friendly AI Models

NEWPRO

Cost-effective AI model options now highlighted! We've identified and marked budget-friendly models to help you save on AI reply costs while maintaining quality responses.

  • GPT-4o Mini: Removed from legacy status - cheapest option at $0.15/$0.60 per 1M tokens
  • GPT-5 Mini: Marked as budget option - cost-efficient at $0.25/$2.00 per 1M tokens
  • Budget models now clearly labeled with "(Budget)" indicator in model dropdowns
  • Visual "Budget" badge displayed in model info cards for easy identification
  • Budget-friendly indicator shown in child account settings
  • Default model remains GPT-4o Mini for new configurations

January 31, 2026

CC Email Recipients

NEWPRO

Pro users can now configure up to 5 CC email addresses per account to receive copies of form submissions. Perfect for teams that need multiple people to receive form submissions simultaneously.

  • Configure CC emails for parent and child accounts separately
  • Up to 5 CC recipients per account
  • Automatic bounce protection for CC addresses
  • CC emails count toward monthly email usage

January 1, 2026

AI-Powered Auto-Reply

NEWPROFEATURED

Revolutionary AI-powered responses to form submissions! Connect your own OpenAI, Anthropic, or Google AI API key to generate intelligent, contextual replies based on your custom knowledge base. Perfect for customer support, lead qualification, and automated engagement.

  • Upload your knowledge base (text, TXT, or MD files)
  • Support for OpenAI GPT-4, Anthropic Claude, and Google Gemini
  • Bring Your Own Key (BYOK) - you control costs
  • Smart fallback to static auto-responder on errors
  • Rate limiting and usage tracking
  • Configurable field exclusion for privacy
  • Detailed logs with token usage and costs

December 28, 2025 • Learn more →

Latest AI Models Support

NEWPRO

AI Reply now supports the latest and most powerful AI models! Updated to include the newest models from OpenAI, Anthropic, and Google with improved performance and capabilities.

  • OpenAI GPT-5 Series: GPT-5.2 (latest flagship for coding), GPT-5.2 Pro (maximum intelligence), GPT-5 Mini (cost-efficient)
  • Anthropic Claude 4.5: Opus 4.5 (most capable), Sonnet 4.5 (best for coding)
  • Google Gemini: Gemini 3 Flash & Pro (latest), Gemini 2.5 Flash & Pro
  • Legacy models (GPT-4, Claude 3.5, Gemini 1.5) automatically hidden from dropdown but still supported
  • Warning indicator shown when using legacy models with upgrade suggestions
  • Documentation updated with links to official model pricing from each provider

December 28, 2025

AI Reply Priority Fix

FIX

Fixed an issue where both AI Reply and Auto Responder were being sent simultaneously when both were configured. AI Reply now takes precedence over Auto Responder, ensuring only one automated response is sent per submission.

December 28, 2025

ALTCHA Integration

NEW

Added support for ALTCHA, a privacy-first CAPTCHA alternative. Available for Pro tier users.

Earlier

Enhanced Documentation

IMPROVED

Comprehensive documentation updates with new guides, examples, and troubleshooting resources.

Recent

reCAPTCHA v3 Support

PRO

Added support for Google reCAPTCHA v3 (invisible) for Pro tier users.

Earlier

Webhooks

PRO

Introduced webhook support for real-time form submission notifications. Available for Pro tier.

Earlier

File Uploads

PRO

Added file upload support with 5MB per file limit. Supports documents and images.

Earlier

Breaking Changes

Important changes that may affect your integration:

None Currently

There are no breaking changes at this time. We maintain backward compatibility whenever possible.

Upcoming Features

Features we're working on:

Enhanced Analytics

Better insights into form submission patterns and usage statistics.

More Integrations

Additional third-party integrations and webhook templates.

Stay Updated

Follow our updates and announcements. Major changes will be communicated via email and documented here.