Notifications
Choose which emails you receive and how submission timestamps are displayed.
Notifications has four toggles for product updates, offers, form submission notifications, and usage alerts. The form submission toggle controls default notification delivery across workspaces you own. Choose each form's recipients in Forms → Delivery.
Product updates
New features and product announcements. Less than monthly. Toggle off if you'd rather follow the changelog directly.
Offers and promotions
Discounts and upgrade offers. Separate from product updates, so turning off promotions still leaves you on the announcement list.
Form submission notifications
Control default submission notification emails for every form in workspaces you own. This is on by default and can be turned off on any plan. Turning it off also stops default emails to other recipients configured on those forms. Submissions still appear in the Inbox when form collection is enabled.
Form Rules that suppress default delivery and route the email entirely to rule-selected recipients can still send those notifications. Auto-replies and AI replies to submitters have separate per-form settings.
Notification timezone
On the Account page, choose your personal notification timezone from the IANA timezone dropdown (for example, America/Edmonton). New forms start with this timezone as their form-level setting. Existing form overrides do not change when you update the account default.
If a form's timezone field is blank, notification emails use the form owner's current account timezone. If neither is configured, Static Forms uses UTC. Times always include a timezone abbreviation, for example 11:04 AM MDT; the submitter's browser timezone is never used.
Team forms use the workspace owner's timezone
A collaborator's personal timezone does not change a team form's notifications. A blank team-form override inherits the workspace owner's account timezone, then falls back to UTC if the owner has not configured one.
Usage and quota alerts
Early warnings before you reach a plan limit, so you can act before submissions start getting blocked. Independent of submission notifications: silencing high-volume submission email does not silence these.
Changing preferences without signing in
Every email we send you carries a preference link in its footer. Opening it shows the same four toggles without a login — the signed link is the credential — so you can opt out from your inbox. Supported mail clients also show a one-click unsubscribe button, which turns off only the category of the email you were reading.
What this doesn't control
- Recipient selection is per-form, in Delivery. The submission notification toggle above still controls default email delivery to those recipients.
- Auto-reply / AI reply emails — sent to submitters, configured per form.
- Billing emails — receipts, invoices, payment failures, and trial reminders always send to your account email.
- Security emails — sign-in codes and email-change codes always send. You can't opt out.
- Service alerts — rate limit or quota blocks that stop your forms from working always send.
