Per-form vs Workspace Settings
Most form behavior now lives inside each form. Workspace and Account hold what's truly account-wide. Here's the full map.
The biggest change in v3 is where settings live. In v2, most options were configured once under a global Settings area and applied to every form. In v3, most settings have moved into each form — under one of the form editor's eight tabs. Only truly account-wide things (team, billing, plan, AI credits, and the workspace-wide sending domain) live in Workspace. Your personal profile lives in Account.
Why the change?
Configuring per form means different forms can have different recipients, different captchas, different auto-replies, and different branding. v2's global model forced every form to share the same configuration.
The three scopes
Per form
Anything that varies between forms: recipients, redirects, webhooks, auto-reply content, captcha provider, spam level. Configured under each form's editor tabs.
Workspace
Anything that applies to the whole account: team members, plan, billing, AI credit balance, and the sending domains your forms can attach to.
Account
Your personal identity across workspaces: your name, email, sign-in methods, and email preferences.
Setting-by-setting map
Every link in the "v2 location" column will continue to work — those URLs redirect to their new home automatically.
| Setting | v3 location | v2 location (now redirects) |
|---|---|---|
| Recipients, CC, Reply-to, Subject, Redirects, Webhooks | Form → Delivery | /settings/webhooks, /settings/cc-emails, /docs/redirects |
| Custom domain (per form) | Form → Custom domain | /settings/custom-email-domain |
| Branding + custom email template | Form → Branding | /settings/branding, /settings/email-templates |
| Auto-reply | Form → Auto-reply | /settings/auto-responders |
| AI reply | Form → AI reply | /settings/ai-reply |
| Captcha, honeypot, domain restriction | Form → Security | /settings/captcha, /settings/domain-restriction |
| Spam filter level | Form → Spam filter | Was applied globally |
| Team members | Workspace → Team | /settings/team |
| Plan & usage | Workspace → Plan | /settings/subscription |
| Billing + overage | Workspace → Billing | /settings/overage-billing |
| AI credits balance + top-ups | Workspace → AI credits | /settings/credits |
| Workspace-wide sending domains | Workspace → Custom domain | /settings/custom-email-domain |
| Profile, email change, sign-in methods | Account → Profile / Security | /settings/profile |
| Submission email notifications | Account → Notifications | /settings/email-preferences |
| API key | Account → API key | /settings/profile |
How to think about it
When you're trying to change something and aren't sure where to look, ask yourself one question: does this apply to one form or to my whole account?
- One form — open that form, then pick the right editor tab.
- The whole account — open Workspace.
- You personally — open Account.
Two custom-domain pages, on purpose
Custom domains exist in two places: Workspace → Custom domain is where you register and verify a domain (DNS setup). Form → Custom domain is where you choose which registered domain a specific form should send from. You register once in Workspace, then attach per form.