Get Support
We're here to help you succeed with Static Forms
Need help? We offer multiple support channels and resources to assist you with Static Forms.
Support Channels
Choose the support option that works best for you:
Contact Form
Submit a support request through our contact form
FAQ
Browse frequently asked questions
Troubleshooting Guide
Solutions to common issues
Documentation
Complete documentation and guides
Response Times
Our support response times:
Free plan
Standard email support — we aim to respond within 48-72 hours.
Starter, Pro and Agency
Priority email support is included from the Starter plan up, with faster response times (typically within 24 hours).
Self-Service Resources
Before contacting support, check these resources:
Documentation
Our comprehensive documentation covers:
What to Include in Support Requests
To help us assist you quickly, include:
- Description of the issue
- Steps to reproduce the problem
- Error messages (if any)
- Browser and version
- Your account email or API key (first few characters only for security)
- Any relevant code snippets
Common Support Topics
We can help with:
Technical Issues
- Form submission errors
- API integration problems
- Email delivery issues
- Configuration questions
Account & Billing
- Account management
- Billing questions
- Plan upgrades/downgrades
- Payment issues
Tip
Priority email support is included from the Starter plan up. Compare plans for faster response times.