Branding & Custom Domain
White-label your emails and send from a verified domain
Branding settings let you customize outbound email identity for form notifications and autoresponders. From one screen, you can remove Static Forms branding and configure a verified custom sender domain.
Plan Availability
Branding controls are available on Pro and Advanced tiers. Manage them from Settings → Branding.
Remove Email Branding
Turn on Remove Branding to hide Static Forms branding from outbound emails. This gives you a cleaner, more branded recipient experience.
- Available to paid plans only
- Can be toggled on/off any time
- Applies to supported notification/autoresponder templates
Custom Email Domain
Custom domain setup allows form emails to be sent from a verified domain you control (for example, forms@yourdomain.com).
Requirements
- You must control DNS for the domain
- Public mailbox domains (like Gmail/Yahoo/Outlook) are not allowed
- A domain can only be claimed by one account at a time
Setup Flow
Add Domain
Enter your root domain (for example, example.com) and sender local part (for example, forms).
Publish DNS Records
Static Forms generates DNS records for verification. Add them in your DNS provider exactly as shown.
Verify Domain
Click Check Verification until status is verified. DNS propagation may take time.
Enable Domain
After verification, enable the domain toggle to make it active for outbound email delivery.
Verification Rule
You cannot enable a custom domain until verification is complete.
Common Issues
Domain Still Pending
Re-check DNS record values, wait for propagation, and run verification again. Most failures are caused by incomplete DNS setup.
Domain Already Claimed
If you see a claim conflict, the domain is already attached to another account and must be released there first.