Help Desk Contact Form
A help-desk contact form with category and order-number fields so requests arrive pre-sorted.
- Issue category
- Order number
- Responsive
- No dependencies
Fields included
- Name
- Category
- Order number
- Message
Works great with
How to Use This Template
- 1Sign up for a free Static Forms account to get your API key.
- 2Copy the HTML code above and save it as an
.htmlfile. - 3Replace
YOUR_API_KEYwith your actual API key. - 4Deploy the file to your website and start receiving submissions in your inbox.
Frequently asked questions
How is this different from a plain contact form?
It adds a category select and an order-number field, so requests arrive pre-tagged and your team can route them without a back-and-forth.
Can I auto-acknowledge support requests?
Yes. Turn on an autoresponder so every customer gets an instant "we received your request" reply while your team investigates.
Can I turn submissions into support tickets?
Yes. Use Zapier or a webhook to create a ticket in your help-desk tool automatically from each submission.
How do I prioritise urgent requests?
Add a priority select, then filter or colour-code by that value once submissions reach your inbox, Slack, or spreadsheet.
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Start receiving form submissions today
No backend code needed. Sign up, grab your API key, and you are ready to go.