Support Ticket Form
A help-desk form with priority, subject, and description fields to route issues to your team.
- Priority select
- Category
- Responsive
- No dependencies
Fields included
- Name
- Priority
- Subject
- Description
How to Use This Template
- 1Sign up for a free Static Forms account to get your API key.
- 2Copy the HTML code above and save it as an
.htmlfile. - 3Replace
YOUR_API_KEYwith your actual API key. - 4Deploy the file to your website and start receiving submissions in your inbox.
Frequently asked questions
Can I route tickets by priority?
The priority value is included in the email subject and body. Use inbox rules or a webhook to route high-priority tickets first.
Can I send tickets into a help-desk tool?
Yes. Use a webhook or Zapier integration to create a ticket in tools like Zendesk or Freshdesk from each submission.
How do customers get a reply?
Reply to the notification email, which carries the customer address, or set up an autoresponder to confirm receipt automatically.
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Start receiving form submissions today
No backend code needed. Sign up, grab your API key, and you are ready to go.