NPS Survey Form
A Net Promoter Score form with a 0-10 scale and a follow-up question explaining the score.
- 0-10 scale
- Follow-up reason
- Responsive
- No dependencies
Fields included
- Score
- Reason
How to Use This Template
- 1Sign up for a free Static Forms account to get your API key.
- 2Copy the HTML code above and save it as an
.htmlfile. - 3Replace
YOUR_API_KEYwith your actual API key. - 4Deploy the file to your website and start receiving submissions in your inbox.
Frequently asked questions
How do I calculate NPS from the responses?
Group scores 9-10 as promoters and 0-6 as detractors, then subtract the detractor percentage from the promoter percentage.
Can I send responses to a spreadsheet for scoring?
Yes. The Google Sheets integration appends each score as a row so you can compute NPS with a formula.
Why ask for a reason after the score?
The open reason field turns a number into actionable insight by telling you why people chose that score.
Related templates
Customer Survey Form
A multi-question survey with radio options, a satisfaction scale, and an open comment field.
Feedback & ReviewsCustomer Feedback Form
A feedback form with a star rating field, category dropdown, and message area to capture structured input.
Feedback & ReviewsProduct Review Form
Let customers rate a product, share pros and cons, and say whether they would recommend it.
Start receiving form submissions today
No backend code needed. Sign up, grab your API key, and you are ready to go.